1. Do you have multiple email addresses? Have you checked the correct email address? From time to time, people use different email addresses for sign-up and payment. Please check all of your inboxes.
2. Have you checked your INBOX and SPAM-FILTER for the subject line: "Your New Keto Member Area Account"?
3. Use the search-bar of your email account with the word combination: "Keto Member Area"
4. Have you waited for a few minutes and checked everything again? Some email providers may take 5-15 minutes for the email to arrive.
5. If the username and password still has not arrived, please visit the following page
https://www.41keto.com/login and click on the link "Forgot Password" and see if you receive a new email.